Shipping Policy
Last updated August 2026
Shipping at Anviloom is the easy part: it's free, on every order, with no minimum. Here is everything else worth knowing.
Where we deliver
We deliver everywhere in India — every state and union territory, addressed by PIN code. We started with Kerala and grew from there, exactly as this page promised; wherever you are, the parcel travels free.
What it costs
Nothing. Shipping is free on every order, whatever its size — the price you see in your bag is the price you pay, and the shipping line in your price details is there only to say so.
How long it takes
Orders are packed within 1 – 2 working days and typically reach you within 7 - 14 working days of dispatch, depending on where in India you are. Your confirmation email carries the order number to quote if you ever need to ask after a parcel.
Keeping up with it
Every time your order moves — confirmed, packed, shipped, delivered — we email you at the address on the order. There is no tracking link to follow: the email is the update, so it is worth making sure the address you gave us is one you read.
Film the unboxing
Before you open the parcel, start a video. If a piece arrives torn or the wrong item is inside, that video is what a return rests on, and it cannot be filmed after the fact — the Return Policy sets out exactly what it needs to show. It takes twenty seconds and it is the difference between a return we can approve and one we cannot.
If nobody is home
Our delivery partner will try again, and will usually call the number on the order first — so give one you answer. After repeated failed attempts, or if the address turns out to be wrong or unreachable, the parcel comes back to us.
When that happens we will contact you to arrange a fresh delivery. If it cannot be delivered at all, we refund the order in full to the payment method you used, on the same timetable as any other refund.
The free gift
If your order qualified for a free gift, it ships inside the same parcel as the rest of your order — there is no separate delivery, no code, and nothing further to do. The gift is listed on your order confirmation.
If something goes wrong
If a parcel is delayed well past the window above, or arrives damaged, write to hello@anviloom.in with your order number and we will make it right — replacement or refund, your choice, as covered in our Return Policy.